Registration information
The Telsso Services that Telsso GmbH provide to User ,including but not limited to Heeloo Communication Services, T Logistics Services or Services, are subject to the following Privacy Policy.

Registration information

To access Telsso Services you need an account and/or a licence activation. Telsso Services asks you when you create an User account personal information like, but not limited to, firstname, lastname, password, nickname, country and city of residence which are used to protect your account from unauthorized access.
User Account allows you access to Telsso Services that require registration. Telsso GmbH stores, processes and maintains your messages and informations from your account in order to provide and improve his services. Telsso GmbH maintains and processes your User account and its contents to provide the services to you and to improve them. The electronic mail service (e-mail) may include relevant advertising(at User's request) and related links or other informations related to the use of Telsso Services. Telsso GmbH processes the informations from your messages for purposes relating to offering you Telsso Services, including but not limited to, formatting and displaying the information to you, delivering advertisements and related links, preventing unsolicited bulk email (spam), or to organise information according to account configuration.

User Options

The User has the option to change his account settings from the Settings section. In the account, the User can: create e-mail accounts, organize, upload, post or delete messages, pictures, addresses and contact information, audio or video and documents, configure the receipt of the messages on security levels to block junk mail messages, choose for subscription at information services (newsletters), choose to use the applications and / or additional features depending on the Telsso Service chosen.

Telsso Cookies Usage

Telsso uses cookies and similar technologies, such as HTML5 web storage and local shared objects (all referred to as 'cookies' below), to record the preferences of users and optimize the design of its websites. They make navigation easier and increase the user-friendliness of a website.

Cookies are small files that are stored on your end device. They can be used to determine whether there has been any contact between us and your end device in the past. Only the cookie on your end device is identified. Personal data can only be saved in cookies if you have given your consent or if it is essential for technical reasons, e.g. to enable a secure login.

By using our website, you consent to the use and storage of cookies on your end device. However, you can also view our website without cookies. Most browsers accept cookies automatically. You can prevent cookies from being saved on your end device by setting your browser to not accept cookies. You can delete cookies stored on your end device at any time. The exact instructions for how to do this can be found in the manual for your browser or end device. Further information about deactivating local shared objects can be found here: (Telsso Inc.) Manage cookies and other website data.

If you choose not to accept cookies it may result in a reduced availability of the services provided on our website.

Personal Information

Using Telsso Services, Telsso GmbH's servers automatically record certain informations about your use of these Services , such as account activity (including storage usage, number of log-ins), data displayed or clicked on (ads, links) and other log informations (including browser type, IP-address, date and time of access). Telsso GmbH follows the principles in accordance with world-wide practices for customers privacy and data protection: Telsso GmbH does not sell, give away , rent or in any other way give access to a third party to names, mail addresses, phone numbers, email addresses, credit card numbers or any other users informations unless this is required to do so by law. Telsso GmbH uses professional secure servers with limited access to protect the users data and informations from unauthorized access.
Telsso GmbH will disclose User's personal informations only with its consent or without notice, only if required by law or such action is necessary to: a. to protect the copyrights of Telsso GmbH and its websites b. to protect the rights of Telsso GmbH in a possible legal process filed against it c. to act in urgent circumstances to protect the safety of Telsso Services users, its websites, or the public

Collection and Use of Non-Personal Information

We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:
  • We may collect information such as occupation, language, zip code, area code, unique device identifier, referrer URL, location, and the time zone where an Telsso product is used so that we can better understand customer behavior and improve our products, services, and advertising.
  • We may collect information regarding customer activities on our website, Telsso services, and Telsso Online Store and from our other products and services. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest. Aggregated data is considered non‑personal information for the purposes of this Privacy Policy.
  • We may collect and store details of how you use our services, including search queries. This information may be used to improve the relevancy of results provided by our services. Except in limited instances to ensure quality of our services over the Internet, such information will not be associated with your IP address.

Changes of the Privacy Policy

This Privacy Policy may change from time to time. This changes will not reduce the rights of the User under this Privacy Policy, and most of such changes will be minor. If the changes are significant, the User will be informed through Telsso GmbH Services, websites and e-mail notifications.

Document updated on 23 Oct 2014, © Telsso GmbH.