Telsso Cookies Policy

Telsso uses cookies and similar technologies, such as HTML5 web storage and local shared objects (all referred to as 'cookies' below), to record the preferences of users and optimize the design of its websites. They make navigation easier and increase the user-friendliness of a website.

Cookies are small files that are stored on your end device. They can be used to determine whether there has been any contact between us and your end device in the past. Only the cookie on your end device is identified. Personal data can only be saved in cookies if you have given your consent or if it is essential for technical reasons, e.g. to enable a secure login.

By using our website, you consent to the use and storage of cookies on your end device. However, you can also view our website without cookies. Most browsers accept cookies automatically. You can prevent cookies from being saved on your end device by setting your browser to not accept cookies. You can delete cookies stored on your end device at any time. The exact instructions for how to do this can be found in the manual for your browser or end device.

If you choose not to accept cookies it may result in a reduced availability of the services provided on our website.



Cookies used by Telsso and his affiliates

TELSSO USE COOKIES ONLY WHEN YOU WANT TO LOGIN OR CREATE A USERNAME. IF YOU JUST BROWSER THE WEBPAGES, TELSSO DO NOT CREATE, SET, GET OR READ ANY COOKIE.

When you want to login or create a username, Telsso Cloud Software use 3 (three) cookies. The name of the first cookie is "xg.app.loginCookie" and it is used for login purpose. The second is "JSESSIONID" and is used by Oracle Inc. (Java version) to keep track of the session Id. (the Id of the connection between your end device and our servers). The third cookie is "heeloo.permitUseOfCookie" and is set after you agree of using cookies with Telsso Cloud Software. After you agree with cookie usage you will not see any warnings regarding usage of cookies for some time.

EU legislation on cookies

EUROPA websites must follow the Commission's guidelines on privacy and data protection and inform users that cookies are not being used to gather information unnecessarily.

The ePrivacy directive - more specifically Article 5(3) - requires prior informed consent for storage orfor access to information stored on a user's terminal equipment. In other words, you must ask users if they agreeto most cookies and similar technologies (e.g. web beacons, Flash cookies, etc.) before the site starts to use them.

For consent to be valid, it must be informed, specific, freely givenand must constitute a real indication of the individual's wishes.
However, some cookies are exempt from this requirement. Consent is not required if the cookie is:

  • used for the sole purpose of carrying out the transmission of a communication, and
  • strictly necessary in order for the provider of an information society service explicitly required by the user to provide that service.
Cookies clearly exempt from consent according to the EU advisory body on data protection include:
  • user-input cookies (session-id) such as first-party cookies to keep track of the user's input when filling online forms, shopping carts, etc., for the duration of a session or persistent cookies limited to a few hours in some cases
  • authentication cookies, to identify the user once he has logged in, for the duration of a session
  • user-centric security cookies, used to detect authentication abuses, for a limited persistent duration
  • multimedia content player cookies, used to store technical data to play back video or audio content, for the duration of a session
  • load-balancing cookies, for the duration of session
  • user-interface customisation cookies such as language or font preferences, for the duration of a session (or slightly longer)
  • third-party social plug-in content-sharing cookies, for logged-in members of a social network.
You can read more about cookies on European Commision website.

Document updated on 23 Oct 2014, © Telsso GmbH.